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  •  To secure the dates & booking for the event, an advance payment of 100% (without documentation) or 50% (with documentation)(GST certificate for company & aadhar for individual)  of the total quoted amount is required & the remaining balance to be cleared before the event starts.

  • The quotation provided is valid only for the specified event & no. of pax aforementioned. Discrepancy in details of the event provided would be chargeable.

  • The start & end timing of the event must be clearly communicated in advance. Any additional hours beyond the agreed-upon timing will be subject to extra charges.

Booking Policy

  • Connections, Carts / tables, Dustbins (as mentioned in requirement list) to be provided by the client / organizer & communicated to the venue.

  • The quote given is for 3 hours from the time of setup.

  •  Kindly Note: Cotton Candy is hydrophiliic, hence characters require room temperature of 24° or below (air conditioning) as cotton candy characters cannot be made in humidity ,high temperature or windy environment. The area provided should be cool & dry. Windy & open areas are to be avoided.

  •  For Outstation (out of mumbai region) events - Client/Organizer to provide destination city local transport, food & economic accomodation near the venue for employees.Failure to provide accomodation,food & local transport will be added in balance payment & has to be reimbursed by the client travel,food,luggage (to & fro) expenses till destination railway station is included in our packages

  •    For out of mumbai events - luggage transportation is subject to railway norms , feasibility & railway timings.

Event Policy

Cancellation Policy

Advance recieved for an event is

  • 100 % refundable if cancelled 30 days prior,

  • 50 % refundable if cancelled 15 days prior to the event date &

  • No refund will be provided when less than 15 days remain for the event date specified.

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